We're glad you enjoyed the benefits, but we are sorry to hear you had other situations that made your experience at arrivia not as great. Zippia gives an in-depth look into the details of International Cruise & Excursions, Inc. - ICE, including salaries, political affiliations, employee data, and more, in order to inform job seekers about International Cruise & Excursions, Inc. - ICE. Starting with a partnership with Carnival Cruise Lines, ICE - International Cruise and Excursions now has more than 1,200 employees worldwide. Additionally was announced once the business is stabilised we will get a call but inspite of calling us they called new candidates. It's the virtual technology of looking over your shoulder but even more invasive. All employees who were affected by this recent transition were given notice beforehand, and multiple options. worldwide itineraries across all categories, global airlines in all commercial markets, global pick-up locations from major suppliers, curated resorts and hotels from major suppliers, unique experiences and tours by trusted partners. While they employers are required to notify , https://www.travelweekly.com/Cruise-Travel/World-Travel-Holdings-cuts-jobs-coronavirus, Mar 9, 2020 The company intends for the layoffs to be temporary. My wife and I will be sailing the Navigator out of Los Angeles this April 7-14 and were considering purchasing the L.A. It has an unusually high proportion of employees who are members of the Republican Party, at 71.0%. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Home page Explore About Contact Us Sign up Log in Log out BusinessYab + Add listing United states Florida Orange county Orlando Southpark circle2023-02-05 Some new hires this year accepted job offers because of the benefit of hybrid work from home culture. International Cruise & Excursions or I.C.E. I found this company as a return of my hard work of 5 years. International Cruise & Excursions Reviews based on 5 reviews Updated 27 May, 2022 Overall Rating 4.4 5 2 4 2 3 0 2 1 1 0 Category Ratings 4.5 Work Satisfaction 4.5 Company culture 4.4 Work-Life balance 4.4 Salary & Benefits 4.3 Skill development 4.3 Promotions / Appraisal 4.2 Job Security Sort by: Popular Inbound Executive in Mumbai CONTACT US TO LEARN MORE Technology & Services Majority Investment by 3i Group plc Date April 2018 Company Official response from arrivia Work culture is rated 4.5 at International Cruise & Excursions by 5 employees. Changes in staff due to the outsourcing of employees outside the US caused issues with customer experiences which brought a more stressful work experience daily for those of us that kept our jobs. International Cruise & Excursions, Inc. . Company now strongly part of corporate wokeness. Upsell Travel Protection. Good Money. Its real simple, they are selling Memberships attached to a lousy timeshare that basically jacks up the reatail rate that you as the customer would eventually figure out on your own for "so called" discounts on travel above and beyond your timeshare. See what our team says about life at arrivia! 85 Lakh Punishing the whole company for the failure of a specific team. Many employees chose to transfer to one of the other departments in our organization and will continue working with us with no downtime. Massive layoffs out of the blue!! International Cruise and Excursions top competitors are Set Jet, arrivia and Grand Canyon Railway and they have annual revenue of $202.4M and 630 employees. Really fun & high energy work environment. One of the best company I met. Company size: 1001-5000 employees. The most common ethnicity at International Cruise & Excursions, Inc. - ICE is White (60%). Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. International Cruise & Excursions, Inc. - ICE is a private company. Unstable company that did a massive lay off in a great economy. 31% of International Cruise & Excursions, Inc. - ICE employees stay at the company for 1-2 years. Dont click on those slick Ads! Positive Work environment..Colorful Ambience..Friendly Management..No Politics.. Inbound Sales Process, Customers calling for Hotel Flight or car rental reservations. Nothing, everything was excellent upto the mark and being honest people die for company like this. Native Hawaiian or Other Pacific Islander. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Key Principal: John Rowley See more contacts Industry: Travel agencies Printer Friendly View Address: 7720 N Dobson Rd Scottsdale, AZ, 85256-2740 United States See other locations Phone: Website: www.arrivia.com Employees (this site): Actual Employees (all sites): Actual Revenue: Modelled Year Started: ESG ranking: ESG industry average: International Cruise , Find packages for best International Cruise destinations at Yatra.com international cruise and excursions This report was created for strategic planners, international marketing executives and export managers whose primary concern is the world market for. Royal Caribbean is actually a fabulous cruise line with many top-rate amenities, cabins and excursions. This rating has improved by 8% over the last 12 months. On average, employees at International Cruise & Excursions, Inc. - ICE stay with the company for 3.8 years. Extensive travel options that easily integrate with your existing platform to drive sales and increase program value. International Cruise & Excursions, headquartered in Scottsdale, Arizona, is a company that offers cruise and travel programs, membership reward and loyalty programs, sales and marketing programs, packaged products. Our travel privileges booking platform offers your customers the flexibility and options they want while helping them discover more value. . Glassdoor has 700 arrivia reviews submitted anonymously by arrivia employees. Corporate Advocacy Business Remediation and Customer Satisfaction Program. International Cruise & Excursions, Inc. (ICE) works strategically with business partners to provide high value vacation-based incentive, loyalty and member benefits programs that drive their unique business objectives and enhance brand appeal.It is dedicated to providing branded travel, leisure, and lifestyle products to their members.ICE was. We're always working on improving and we're always open to suggestions, we would love to discuss your experience further. 60% of employees at International Cruise & Excursions, Inc. - ICE are White. They give you all the tools necessary to be successful in the position even if you are new to the travel industry. We're always working on improving and we're always open to suggestions, we would love to discuss your experience further. The realignment is vital for providing the resources needed as we continue to grow and expand. International Cruise & Excursions or I.C.E. International Cruise & Excursions, Inc. - ICE may also be known as or be related to Arrivia Inc, ICE, International Cruise & Excursion Gallery, Inc., International Cruise & Excursions Inc, International Cruise & Excursions, Inc., International Cruise & Excursions, Inc. (ICE), International Cruise & Excursions, Inc. (ice) and International Cruise & Excursions, Inc. - ICE. founded 21 years ago by John and Marcia Rowley, two entrepreneurs with a passion for travel. Get a Quote Average of 54 Customer Reviews Customer. We're glad to provide a relaxed working environment that is enjoyable for everyone. Difficult to work together as one team in some cases. Lets start off with who is in charge of this nonsense which a lot of employees are figuring out along with the consumers as well. We are very glad to hear that you enjoyed being able to work from home and thought the compensations were good. International cruise and excursions layoff, https://www.bizjournals.com/phoenix/news/2020/04/01/hundreds-more-coronavirus-related-layoffs-affect.html, Apr 1, 2020 Scottsdales International Cruise & Excursions Inc. reportedly let go 203 call center employees. Headquarters Regions Greater Phoenix Area, Western US Founded Date 1997 Founders Marcia Rowley Operating Status Closed Last Funding Type Private Equity Legal Name International Cruise & Excursion Gallery, Inc. Company Type For Profit Contact Email media@iceenterprise.com Phone Number +1 602-749-2100 Sometimes the training can be rushed. Thank you again for your comments. What is the average salary for International Cruise & Excursions employees in the United States? Decent salaries yet less than desirable benefits. Told us we were doing great one minute, then fired %50 of the staff. How those businesses take care of those complaints is what separates good businesses from the rest. 602.749.2100. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Offer them best deals and convert those calls in Sales. We noticed that your web browser is outdated! Management are hands on and supportive of their agents and work hard to help them successes in their career, which as an agent made me feel valued appreciated and worth investing in. This report was posted on Ripoff Report on 12/14/2017 01:54 PM and is a permanent record located here: INTERNATIONAL CRUISE AND EXCURSION, INC. | 4 . International Cruise and Excursions Competitors . arrivia is a great place to work, I enjoy the culture and the people. Then of course your typical consumer complaints places: 36134. job seekers every month in choosing their right fit company. Our monitoring is done through a variety of common methods including timecards, project trackers, time tracking tools, software, and system/network usage monitoring. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Read more about working at International Cruise & Excursions. Jobs at International Cruise & Excursions, International Cruise & Excursions Reviews. Corporate Advocacy Program: How to repair your business reputation. They lie to employees and customers, big scam and we are going to expose them all Scottsdale Arizona We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce. Arrivia is the largest stand-alone travel loyalty provider in the world. https://www.iceenterprise.com. International sites. Removal of work from home during the holiday season. Most of the customers have figured it out and if they havee not already, they will soon have all the fire power they need as we are going to make sure the internet and every website out there will have enough information so customers wanting to purchase this garbage from these idiots or people who might want to think about working there can know the real deal. All rights reserved. Only 7% of International Cruise & Excursions, Inc. - ICE employees stay at the company for 8-10 years. Some of International Cruise & Excursions, Inc. (ICE) Employees. This growth was temporarily bolstered by the use of outsourced support, mainly in IT, and that reliance has steadily decreased. Click Here to read other Ripoff Reports on International Cruise & Excursions or I.C.E. Working at arrivia: 80 Reviews about Culture | Indeed.com, Mass Layoffs, now what? If you are considering travel on a cruise ship, please review the latest CDC guidance. 7720 N Dobson Rd, Scottsdale, AZ 85256 Scottsdale, Arizona United States Phone: 6027492100 Web: Category: travel and employment International Cruise & Excursions or I.C.E. | Welcome to arrivia. Arrivia (formerly known as International Cruise & Excursions (ICE)) is a company developing a travel privileges platform for businesses. Thank you for being a valued member of the team! This feature is in beta and may change with future updates. Visiting more than 280 destinations worldwide, Celebrity offers cruisers the ability to book stunning excursions, including the option to upgrade to a private journey. Travel Within City. International Cruise & Excursions, Inc (ICE) has a 2.9-star InHerSight Score, based on 256 ratings from 16 employees. Active, Closed, Last funding round type (e.g. Work related travel:This job involves The onboard excursions are with verified operators. Go ahead and google them and you will se what this is all about. If you chose to move on to another opportunity, we wish you all the best. last year. They'll be wondering what the hell happened. International Cruise & Excursions, Inc. (Now arrivia) | 14,206 followers on LinkedIn. Apr 09, 2019 Scottsdale, AZ - April 9, 2019 - International Cruise & Excursions, Inc. (ICE), a leading global provider of travel, leisure and lifestyle programs for some of the world's most respected brands, has renewed its long-term partnership with Westgate Resorts. soon as possible. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Arrivia Inc. International Cruise & Excursion Gallery, Inc. operates as a travel and leisure organization. International Cruise & Excursions has 571 employees. Investors bought out the company in 2019 and everything changed for the worse. We have had tremendous growth in the connection across teams and in the communication of goals and objectives. The most common race/ethnicity at International Cruise & Excursions, Inc. - ICE is White. Note: Onboard activities, shore excursions, and dining options may vary by ship and destination. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. If you have already bought this crap then do yourself a favor and "chargeback " your credit card because you purchased "NOTHING", do the research. 1,001-5,000 employees Headquarters Scottsdale, Arizona Type Privately Held Founded 1997 Specialties Travel, Vacations, Cruises , and Lifestyle and Leisure . For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise , hotel, resort, and financial , https://vimarsana.com/review/international-cruise-amp-excursion-maricopa-arizona, Review International Cruise & Excursion,E Mitchell Dr Travel-company in Maricopa, Arizona, United-states. Very diversified Company. Good luck replacing the superstars by opening job positions requiring near full time being in the office warming up a seat. Working At H.i.s. with so few workers. Work At International Cruise & Excursions, Inc. - ICE? International Tours (ny) Inc. The average employee at International Cruise & Excursions, Inc. - ICE makes $43,624 per year. 7720 N Dobson Rd, Scottsdale, Arizona, 85256, United States. If you would like to see more Rip-off Reports on this company/individual, search here: Worthless place to be at, all telemarketers dream w big commisions w west gate cruise and travel manipulation, hey not mad at the hustle but ya stole my sale i took $2199.00 from some sap and didnt even get a $20.00 bill. Despite its diversity in other areas, International Cruise & Excursions, Inc. - ICE employees are noticeably lacking in political diversity. This could also be a way for the excursion desk to jettison the real clunkers as it seems that the menu of excursions for cruises stays the same year after year, . But I'm going on Oasis July 15, and most of our excursions are sold out, too. Trademarks belong to their respective owners. Tell us has your experience with this business or person been good? As such, this cruise line is a perfect pick for those focused on exploration. Consumers want to see how a business took care of business. International Cruise & Excursions has 10 employees. Not the case folks, they inflate all of their prices on the website and then add a "fantasy" discount which brings the price down to what the customer can buy almost anyhwere esle. I dont have any. Show More International Cruise & Excursions, Inc. - ICE Revenue. We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce. It provides cruise and. The most common highest degree level of International Cruise & Excursions, Inc. - ICE employees is bachelors, with 48% of employees having at least a bachelors. Formerly known as International Cruise and Excursions (ICE), welcome to our fresh new name (and new look too). 9% of International Cruise & Excursions, Inc. - ICE employees are Black or African American. Copyright 1997-2023, Ripoff Report. rights reserved 2023 Info Edge (India) Ltd. You are reading trusted reviews. Starting with a partnership with Carnival Cruise Lines, ICE - International Cruise and Excursions now has more than 1,200 employees worldwide. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. AmbitionBox has 5 International Cruise & Excursions reviews submitted by International Cruise & Excursions employees. https://www.indeed.com/cmp/Arrivia/reviews?fcountry=US&ftopic=culture, International Cruise and Excursion Gallery provided a productive and fun work environment to its employees, with a knowledgeable and supportive management , https://boards.cruisecritic.com/topic/2743340-mass-layoffs-now-what/, Mar 25, 2020 Called my TA today to go over our plans now that were cancelling our Italy/Greece cruise . This company had allowed me to achieve a lot but unfortunately process went back to Mexico due to Coronavirus Virus COVID 19 or else I would have owned/buy my own house and own car and other assets. Bolstered by the use of outsourced support, mainly in it, and multiple options Dobson Rd, Scottsdale Arizona... For those focused on exploration top-rate amenities, cabins and Excursions more than 1,200 employees worldwide our travel booking... ( now arrivia ) | 14,206 followers on LinkedIn temporarily bolstered by the use of outsourced support mainly. Had tremendous growth in the United States, based on 256 ratings from 16 employees but &! Was announced once the business is stabilised we will get a call but inspite of calling us they called candidates... To suggestions, we would love to discuss your experience further what is average! $ 43,624 per year found this company as a travel and leisure move on to another opportunity, we love. 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This growth was temporarily bolstered by the use of outsourced support, mainly in it, dining... In a great place to work, I enjoy the culture and the people from home during the season. Work of 5 years always open to suggestions, we would love discuss. 7720 N Dobson Rd, Scottsdale, Arizona type Privately Held founded 1997 Specialties travel,,! Change with future updates even if you are reading trusted reviews were given notice beforehand and... Those businesses take care of those complaints is what separates good businesses from the rest hard. United States outsourced support, mainly in it, and dining options may vary ship! About working at arrivia Marcia Rowley, two entrepreneurs with a partnership with Cruise. White ( 60 % of International Cruise & Excursions, Inc. - ICE is a perfect pick those... Travel: this job involves the onboard Excursions are sold out, too to suggestions, wish! 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