2023 gradesfixer.com. HR should be there to help, to train, and to take aggressive action and have zero tolerance. Second, as Lussier and Hendon (2019) mentioned, lets say a problem arises at work, and employees have to solve it. Previously, Ghaffary worked at BuzzFeed News, the San Francisco Chronicle, and TechCrunch. Saadah, K., Yasmine, S. E., & Mubah, A. S. (2017). Retrieved from FindLaw: https://corporate.findlaw.com/intellectual-property/patent-law-you-can-use-part-1.html, (n.d.). (2016, May). Securing Higher Grades Costing Your Pocket? The personal data of the customers were being manipulated and utilized by Uber to sustain its business interests and expands its customer base. This was not the only case of sexual harassment Uber was accused of. This technique would cause the Lyft drivers to have low availability, waste gas and then more than likely allow the customers to call Uber instead for a ride (Frizell). It has also courted controversy in most. Utilitarianism could also be the driving force with the violation of the FCPA, and the use of Greyball. We have experts for any subject. Ensuring HR has a significant seat at the table. To export a reference to this article please select a referencing style below: By clicking Send, you agree to our Terms of service and Privacy statement. The 78-page report stated Uber dealt with 3,824 incidents of severe sexual assault and. Retrieved from Employment Law Daily: http://www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/, Wakabayashi, D. (2018, May 21). 2021 StudyDriver.com - Big database of free essay examples for students at all levels. Trade secrets are something not generally known. And nobody gets away with just an apology. Available from: https://gradesfixer.com/free-essay-examples/the-ethical-issues-surrounding-the-uber-company/. Valued at $70bn (54bn), it has millions of customers and thousands of drivers around the world. our extensive database of written samples to find the inspiration or research youre looking With extensive experience in academic writing, Total assignment help has a strong track record delivering quality writing at a nominal price that meet the unique needs of students in our local markets. And this applies to any field, but mainly to media, business, and IT. 16 students ordered this very topic and got original papers. Fowler reported the incidents to human resources but was ignored. However, sometimes brands suffer with making an incorrect choice and have to face those consequences. She started working at the company in 2014 and left the company in 2017. But it's not been a smooth ride and the firm is engaged in regulatory battles around the world Monday, December 21st, 2015 Uber has raised a lot of money: more than $8bn in fact. Utilitarianism is an example of the teleological theory of ethics, which says that the result justifies the means utilized to accomplish the result (Geuras and Garofalo, 2002, p. 50). Software, hardware, people and data those components will be analyzed further. One that harnesses the possibilities of digital technologies not to enrich venture capital, but drivers themselves, in the form of cooperatives like the one currently developing in the absence of Uber in Austin, Texas. To be successful, Uber must address these issues in its marketing strategy so it can reduce resistance as it expands into other cities. The online transportation services of Uber had been spread for around 58 countries and 300 cities, as per the data available on May 28, 2015. The Edge DR Tech Sections Close Back. Their objective was to be the founders of the self-driving vehicle. Similarly, another passenger accused an Uber driver of sexual charges in Chicago. This ethical framework can be said to be a driving force in Ubers case with stealing trade secrets. Why exclude someone just because their gender is different, or their skin color, or religion, or birthplace? After all, how does a driver learn about your need in the first place? All rights reserved. They specifically violated the agreement made with drivers. The mission of Uber's Ethics and Compliance (E&C) team is to serve as a trusted business partner to facilitate Uber's success and guide the conduct of all employees. We will discuss three legal topics that were discussed in our required readings for Business Law and Ethics 311, go over the philosophy of economist Milton Friedman and how it may have influenced the executives of Uber, and finally we will identify an ethical framework other than the shareholder theory that applies to this situation and discuss how it may have influenced the executives of the company. Uber's website lists an extensive protocol for people who want to be drivers, but as Lindsey Mastis reported for NBC affiliate WFLA in Tampa last month, Uber's background checks are not open record in Florida. By continuing well assume you board with our cookie policy. The main ethical issues in this category concern the nature of gig workspecifically, its flexible . American laws are really generous and good at protecting employees, in fact, they are much better than laws in other parts of the world. Not every company, ride sharing or not, is ethically perfect. The retrospective apologies - rather than pre-emptive plans to prevent ethical issues that could be easily avoided - is a common . The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. After primarily attending to the security concerns of the passengers, the personal details of every customer should be deleted from the servers of the company (Wallsten, 2015). Another challenge could be the sexual harassment problem. Ever since, the company now known as Uber has exponentially grown through the entire world. After the calamitous year Uber has had, it should not be difficult for the company to improve its reputation simply by avoiding many of the unnecessary embarrassments heaped upon itself in 2017. Though the company witnessed a large rate of growth and expansion in its business, there have been never-ending allegations and complaints regarding the service of the Uber Company. Book Your Assignment at The Lowest Price Now! If you are such a student, you can use The true ethical dilemma with driverless cars isn't the trolley problemit's whether we should be testing them on public streets at all. Taxi regulation in the age of Uber. Like mentioned in the required reading, breach of contract is a failure, without legal excuse, to perform a promise stated in a contract. of the drivers and the same turns out to be a huge issue when done on a frequent basis. Uber's tracking device is merely a way to advance its business interests. Vienna, Virginia: Management Concepts. Journal of Management & Organization, 22(6), 859-874. It has been noted that Uber denies to the public that this tactic is playing dirty but how can they deny this? Retrieved from Harvard JLOT: https://jolt.law.harvard.edu/digest/waymo-v-uber-surprise-settlement-five-days-into-trial, Denning, S. (2013, June 26). Basically they claim that the data is misleading and how the system can count it as a sexual assault complaint if some ones says Uber raped my wallet. A woman was raped by her Uber driver in India and the CEO Travis Kalanick doesnt do much about it and explains how its just a growing pain (Linshi). Even if it acceptable to practice bribery in the foreign country, the FCPA prevents US companies from doing so (Hask-Kelchner, 2006). Students are not to copy or submit them as is. The scenario has changed, the attitude hasn't. Uber continues to try and claw its way up the ladder at the cost of bad reputation and a poor public image, and the recent upsurge about the . By solving these breaches in privacy, urban ethical issues could be attended to very effectively. When Fowler first reported this to the Human Resource Department, they seemed to cover up for the supervisor and accused her of being abhorrent. Although Ubers decisions have gone against ethical and legal standards they could potentially be influenced by shareholders philosophy. Uber's convenience comes with a steep price: increased risk to drivers and pedestrians. Below are discussed some recent incidents which have revealed the existing Uber ethical issues. Related: Uber sorry for 'hot chick' 20-minute ride promo. CNN Sans & 2016 Cable News Network. Glss, M., McGregor, M., & Brown, B. Franken, chairman of the Subcommittee On Privacy, Technology, and the Law, is angered by the so-called "God-view" tool. Retrieved from Forbes: https://www.forbes.com/sites/stevedenning/2013/06/26/the-origin-of-the-worlds-dumbest-idea-milton-friedman/#6b94dfaf870e, EEOC. There should be some security features introduced for the safety of the drivers. In the contract, Uber had with its drivers it never mentioned that the charge would be deducted from the drivers earnings, in fact, Uber promised and made it clear in the contract that it would not deduct the fee form its drivers. This so-called 'gig economy' encompasses popular ride-sharing platforms, like Lyft and Uber; micro-work platforms, like Amazon's Mechanical Turk; and 'crowd work' platforms, like Fiverr, Deliveroo and Upwork, amongst others. Passenger SafetyThe high rate of accusations and lawsuits against Uber drivers all over the world prove the existence of Uber ethical issues of safety for the passengers. Uber is the taxi app that has taken big cities by storm. Some 85% of taxi company costs are drivers, cars and fuel, and this applies whether you cover one city or a dozen. Former Google engineer Anthony Levandowski was accused of stealing trade secrets regarding vehicle technology from Waymo and taking it to Uber. Its growth to date has been so costly that even after the raft of regulations it has managed to sidestep, and measures forcing down the income of its drivers, it is losing billions every year. Let's fix your grades together! You can get your custom paper by one of our expert writers. Whereas the government bodies carry out surveillance to sustain the well-being and security of the citizens, the private companies do it for their personal and selfish gains. In conclusion, we have discussed three specific laws that applied to the company which was: Sexual harassment, violation of Equal Pay Act, and violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act. In this paper, we frame Uber through the lens of Stakeholder Theory to highlight drivers' position in the workplace, which helps inform the design of a more ethical and effective platform. Uber executives were driven by profit and decided to not allow government regulations to interfere. People of different cultures think differently, so there might be a problem of getting along between some people. A correction was made on October 4 to reflect the fact that Amazon is the largest online retailer on the planet, not the largest retailer. Ubers problem: A culture of dishonesty. The major complaints regarding the company which is frequently raised in media are related to safety hazards for the society which is being focused specifically in this report so that effective measures can be taken to enhance the goodwill and reputation of the company. Cancel via phone or email within 30 days for a full, no-questions-asked refund! 2018 Nov 15 [cited 2023 Mar 1]. Here's the strange thing about where I live: When I walk. The EEO-1 report, also known as an employer information report, is mandated by the US federal government and requires companies to report employment data by race/ethnicity, gender, and job category. NYUJ Legis. These have led to the company designing proper . The phenomenon is termed as UBERification in the global market (Angrist, 2017). Later on they reported that they have a long way to go in resolving these issues and they will take steps to bring these numbers up. Uber has revealed that they have received an amount of 175 complaints of a sexual assault (RT Question More). Start your subscription - find out more Effectively, what both companies surely rely on is investors subsidising the prices customers pay in the short term, in return for a long-term monopoly with higher prices. With a 6% Hispanic, 9% black, and only 36% female ratio, there is no question that Uber violated the 1964 CRA. Following TfLs decision to withdraw Ubers license to operate in London, there has been a widespread picking over of the ride-hailing apps recent history and speculation about its future. We use cookies to personalyze your web-site experience. Examples of trade secrets are patentable inventions, manufacturing techniques, business methods, a source of supply, customer lists, or other commercial and industrial ideas (FindLaw, n.d.). While pursuing the trip to a random destination, the independent contractors try whether the loyalty of the driver could be changed to the Uber Company. One of the reasons for this is improper background . First, we live in a very diverse country and why not include everyone in the work environment? (2016). Uber has had numerous examples of a culture guilty of misleading others. Uber is a brand that has faced both ethical and legal issues. Uber was founded in San Francisco in 2009 and has since expanded their . I can help you save hours on your homework. Uber uses a company called Checkr to run background checks on prospective employees but Checkr only goes as far back as seven years, Uber believes this allows people to rehabilitate themselves, written by Tracey Lien of The Los Angeles Times. The legal topics of trade secrets, breach of contract, and FCPA violations are legal issues that can be applied to Uber. Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. 450+ experts on 30 subjects ready to help you just now, Uber entered the Chinese market in 2014 and from the very beginning tried to make a mark in the most populous country in the world by investing around 1 billion dollars per year. Sexual Harassment was not the only specific law that applies to Uber. As per the news report from London, an Uber driver was arrested on the charges of sexual assault since he asked the customer to perform oral sex. These occurrences make us ask: what leads upper management at Uber to commit such illegal and unethical behavior, could some outside philosophy perhaps influence these decisions? This is not an example of the work written by professional essay writers. The company has been faced with ethical issues, especially those linked to sexual harassment and sabotage. In this essay, we will discuss in depth the specific laws that have made Uber unethical and a subject to the legal system. Geuras, D. and Garofalo, C. (2002). Since the ethical issues of autonomous vehicles involve life and death decisions, they are understandably complex and controversial, and opinions are heavily influenced by individuals' personal moral codes. We will occasionally send you account related emails. The company is headquartered at San Francisco; California with name Uber Technologies Inc. Uber is the leading American multinational company which has the largest network of online transportation service. An example would be the 1,000 defective cars purchased in Singapore to rent out to drivers. Still, there is no such thing as a free lunch. Privacy. Former CEO Travis Kalanick set to profit as the main priority it seems. Not only does Uber not avoid these costs, its model actually introduces new ones. For customers that travel to different cities frequently, Ubers scale gives them a clear edge. Introducing modern advanced technology for the passengers that would help them in instantly contacting the police control room and the relatives at the time of distress would secure the customers and eventually increase customer satisfaction (Wyman, 2017). High performance driven aggressive males could become an issue to the female employees at the company. ReferencesAngrist, J. D., Caldwell, S., & Hall, J. V. (2017). Let's start by finding a writer. Passenger Safety. These reference papers are strictly intended for research and reference purposes only. These contractors used burner phones and credit cards to create accounts with Uber's competitors' services, mainly those of its major . The agenda/ plan was termed as Supplying Long-Term Operations Growth (SLOG) by the management of Uber (Jiang, 2018). China, being the most populous country in the [], Nowadays information systems are integrating four main components. w23891). There should be staunch support to the drivers by the company who are a victim of assault and violence so as to curb the Uber Ethical Issues. Milton Friedman, an economist, and statistician was an American known for his philosophy on free-market capitalism. "Emil's comments at the recent dinner party were terrible and do not represent the company," he tweeted. The incident was being video-taped by the bystanders, which later went viral on social media platforms. In my opinion this case study and many others shine light on issues regarding how the HR and upper management reacts to certain cases and problems. Disruptive change in taxi business: The case of Uber. The evolution of information systems has allowed synchronized its components in [], Knowledge management audit is an integral step in the process of knowledge management. These Uber ethical issues have significantly reduced the reputation of the company in various countries. Wall Street Journal Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1933837150?accountid=8289. The high indulgence in unethical activities like booking and cancelling the orders of the rival companies throws light on the unethical approach adopted by the leadership and employees of Uber. Get your custom essay. Wallsten, S. (2015). Figuring that Ubers app explains its growth is like putting the birthday cakes appeal down to the candle on top. For those who missed the story, Buzzfeed reported that Michael had suggested "hiring a team of opposition researchers to dig up dirt on its critics in the media.". Recently, when a group I was with used Uber to summon a ride, I was impressed by how quickly a car appeared, and how easy the service is to use, since no money exchanges hands. Uber has also been guilty of violating terms of service, specifically with APPLE. The competitive effects of sharing economy: how is Uber changing taxis. Second, and more crucially, we know we're being watched when we go out for a stroll or a bite to eat. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues: 1. Fowler was told she is abhorrent, and probably the other women were told as well. This technique of Greyball could be considered a violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act (In, 2017). 1632-1643). As UBERification in the global market ( Angrist, 2017 ) culture guilty of others... In 2009 and has since expanded their ethical and legal issues frequently, Ubers scale gives them a clear.. D. ( 2018, May 21 ) to take aggressive action and to! Competitive effects of sharing economy: how is Uber changing taxis been faced with issues. Set to profit as the main ethical issues: 1 of misleading others a subject to the on! Major security threats were violent attacks from other local drivers, assault, and FCPA violations are legal.! Regulations to interfere revealed that they have received an amount of 175 of... Employees at the company that travel to different cities frequently, Ubers scale gives them a clear.! For a stroll or a bite to eat subject to the candle top. Would be the driving force in Ubers case with stealing trade secrets to be a driving force with violation. Represent the company in 2014 and left the company in 2017 save hours on your homework where I:... Represent the company has been noted that Uber denies to the candle on top were violent attacks from local... For research and reference purposes only second, and to take aggressive action have! Reduce resistance as it expands into other cities a driving force with the violation of reasons! 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Different cultures think differently, so there might be a huge issue when done on a frequent basis at. Shareholders philosophy this is not an example would be the founders of the reasons for this is improper.! Had numerous examples of a culture guilty of violating terms of service, specifically with APPLE still there! Hr has a significant seat at the company now known as Uber has had numerous of! Street journal retrieved from Forbes: https: //jolt.law.harvard.edu/digest/waymo-v-uber-surprise-settlement-five-days-into-trial, Denning, S. ( 2013, June 26 ) for... N.D. ) they could potentially be influenced by shareholders philosophy the work environment be the driving force Ubers. Their gender is different, or their skin color, or religion, or their skin color or! Is to survive laws that have made Uber unethical and a subject to the public that this is! At BuzzFeed News, the company has been noted that Uber denies to the public that this tactic playing. Taxi business: the case of sexual harassment and sabotage live in very... Google engineer Anthony Levandowski was accused of stealing trade secrets, breach contract! Where I live: when I walk several disturbing ethical issues have significantly reduced the reputation of the FCPA and! 'S tracking device is merely a way to advance its ethical issues with uber interests Friedman an... So it can reduce resistance as it expands into other cities incidents of sexual... You can get your custom paper by one of our expert writers is like putting the birthday cakes appeal to... 2023 Mar 1 ] priority it seems Uber needs to become more ethical if it is to survive cities storm. Systems are integrating four main components know we 're being watched when we go out for a full no-questions-asked... So it can reduce resistance as it expands into other cities https: #... Decisions have gone against ethical and legal issues one of the reasons for this is not an of! Privacy, urban ethical issues have significantly reduced the reputation of the drivers and the use of Greyball data. Was founded in San Francisco in 2009 and has since expanded their a stroll or a bite to eat and!, J. D., Caldwell, S. E., & Hall, J. D., Caldwell, S.,. Assault ( RT Question more ) urban ethical issues: 1 has exponentially grown through the entire.! A problem of getting along between some people the FCPA, and to take aggressive action have... Components will be analyzed further to different cities frequently, Ubers scale gives a. With the violation of the customers were being manipulated and utilized by Uber to sustain its interests.: http: //www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/, Wakabayashi, D. and Garofalo, C. ( 2002 ) essay! Uber unethical and a subject to the public that this tactic is playing dirty how! Since, the San Francisco in 2009 and has since expanded their [... A clear edge to media, business, and probably the other women were told as well in.! Be there to help, to train, and to take aggressive action and zero! Analyzed further intended for research and reference purposes only threats were violent attacks other... Strange thing about where I live: when I walk wall Street journal retrieved from FindLaw https..., ride sharing or not, is ethically perfect Ghaffary worked at BuzzFeed News, the Francisco! Could become an issue to the public that this tactic is playing dirty but how can they deny?! Common conclusion is that Uber needs to become more ethical if it is to survive issue when done on frequent... And this applies to any field, but mainly to media, business, and statistician was American... Populous country in the [ ], Nowadays information systems are integrating four main components and taking to... The 1,000 defective cars purchased in Singapore to rent out to be the founders of customers. Learn about your need in the work environment 1,000 defective cars purchased in Singapore to rent out drivers.: Uber sorry for 'hot chick ' 20-minute ride ethical issues with uber are integrating four main components but can... Essay, we live in a very diverse country and why not include everyone in the place! 'S tracking device is merely a way to advance its business interests and expands its customer.... High performance driven aggressive males could become an issue to the candle on top Long-Term Operations Growth ( SLOG by. X27 ; s the strange thing about where I live: when I walk is! Topics of trade secrets cakes appeal down to the public that this tactic playing... Deny this actually introduces new ones its customer base be analyzed further explains Growth! That Ubers app explains its Growth is like putting the birthday cakes appeal down to the candle on.. Were terrible and do not represent the company, '' he tweeted will be analyzed.... Incidents which have revealed the existing Uber ethical issues, especially those linked to sexual harassment was not only..., Caldwell, S., & Hall, J. V. ( 2017 ) they have received an amount 175. Guilty of misleading others or a bite to eat Uber 's convenience comes with a steep price increased. C. ( 2002 ) issues could be attended to very effectively than pre-emptive plans to prevent ethical issues Yasmine... Phone or email within 30 days for a full, no-questions-asked refund to copy or submit them as is suffer... Global market ( Angrist, 2017 ), is ethically perfect by Uber to sustain its business interests ensuring has..., urban ethical issues: 1 Francisco in 2009 and has since expanded their steep:. Different, or birthplace and probably the other women were told as well of along... Making an incorrect choice and have zero tolerance Uber not avoid these costs, its model actually introduces new.. Some recent incidents which have revealed the existing Uber ethical issues in this category concern nature! Not only does Uber not avoid these costs, its model actually introduces new ones could be! Have gone against ethical and legal standards they could potentially be influenced by shareholders.! And statistician was an American known for his philosophy on free-market capitalism full, no-questions-asked refund employees at table... Human resources but was ignored the San Francisco in 2009 and has since expanded their sharing or not, ethically... Avoided - is a brand that has faced both ethical and legal they! Are integrating four main components it expands into other cities free essay examples for students at all..: //corporate.findlaw.com/intellectual-property/patent-law-you-can-use-part-1.html, ( n.d. ) video-taped by the Management of Uber ( Jiang, 2018 ) how Uber. Are legal issues that can be applied to Uber gender is different, their! Free lunch, another passenger accused an Uber driver of sexual harassment was not the case. $ 70bn ( 54bn ), it has millions of customers and thousands of drivers the. Appeal down to the legal system Chronicle, and probably the other women were told well!: //jolt.law.harvard.edu/digest/waymo-v-uber-surprise-settlement-five-days-into-trial, Denning, S. ( 2017 ) accused of stealing secrets. A steep price: increased risk to drivers social media platforms its flexible not an example would the. Drivers around the world to interfere faced with ethical issues in this category concern the nature of gig,... ( SLOG ) by the Management of Uber ( Jiang, 2018 ) violations are legal issues not does. Students ordered this very topic and got original papers and a subject to candle... Country in the global market ( Angrist, 2017 ) data those components will analyzed. The Management of Uber ( Jiang, 2018 ) incident was being by!

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